{"id":23691,"date":"2025-10-13T06:20:00","date_gmt":"2025-10-13T10:20:00","guid":{"rendered":"https:\/\/situational.com\/?page_id=23691"},"modified":"2025-10-20T12:50:59","modified_gmt":"2025-10-20T16:50:59","slug":"managing-conflict","status":"publish","type":"page","link":"https:\/\/situational.com\/what-we-do\/curriculum\/performance-curriculum\/managing-conflict\/","title":{"rendered":"Managing Conflict"},"content":{"rendered":"<section class=\"half-and-half flex-row bg-blue-gradient image-block-right is-content-animated is-content-readmore-animated is-image-animated\" id=\"\">\n    <div class=\"half-and-half-text\">\n        <div class=\"half-and-half-text__wrapper\">\n                            <div class=\"js-content-animated wysiwyg-content\">\n                    <h2>Learning Outcomes<\/h2>\n<ul>\n<li>Navigate conflict more effectively by developing a deeper awareness of conflict behavior tendencies<\/li>\n<li>Promote constructive conflict and foster solution-oriented dialogue within teams<\/li>\n<li>Recognize triggers to destructive conflict and manage reactions productively<\/li>\n<li>Diagnose underlying causes of conflict and adjust approach to resolve issues at the root<\/li>\n<li>Apply the most appropriate conflict management style to fit the needs of the moment<\/li>\n<\/ul>\n                <\/div>\n                        \n        <\/div>\n    <\/div>\n    <div class=\"half-and-half-image image-zoom-in half-and-half-image--round\">\n                                    <img decoding=\"async\" width=\"2120\" height=\"1414\" src=\"https:\/\/situational.com\/wp-content\/uploads\/2025\/07\/GettyImages-2202814235.jpg\" class=\"object-fit image-zoom-in-bg\" alt=\"GettyImages-2202814235\" srcset=\"https:\/\/situational.com\/wp-content\/uploads\/2025\/07\/GettyImages-2202814235.jpg 2120w, https:\/\/situational.com\/wp-content\/uploads\/2025\/07\/GettyImages-2202814235-300x200.jpg 300w, https:\/\/situational.com\/wp-content\/uploads\/2025\/07\/GettyImages-2202814235-1024x683.jpg 1024w, https:\/\/situational.com\/wp-content\/uploads\/2025\/07\/GettyImages-2202814235-768x512.jpg 768w, https:\/\/situational.com\/wp-content\/uploads\/2025\/07\/GettyImages-2202814235-1536x1024.jpg 1536w, https:\/\/situational.com\/wp-content\/uploads\/2025\/07\/GettyImages-2202814235-2048x1366.jpg 2048w, https:\/\/situational.com\/wp-content\/uploads\/2025\/07\/GettyImages-2202814235-900x600.jpg 900w\" sizes=\"(max-width: 2120px) 100vw, 2120px\" \/>                        <\/div>\n<\/section>\n\n<section class=\"image-buttons section-padding  bg-grey  is-content-animated is-element-fade-in-up\" id=\"\">\n    <div class=\"container\">\n        <div class=\"image-buttons__wrap\">\n                            <div class=\"image-buttons__heading js-content-animated\">\n                    <div class=\"image-buttons__title image-button--full-width \">\n                        <h2 style=\"text-align: center;\">Modalities<\/h2>\n<p style=\"text-align: center;\"><em>Managing Conflict<\/em>\u00a0delivers consistent, high-impact learning experiences across multiple modalities to meet the unique needs of your learners.<\/p>\n                    <\/div>\n                                    <\/div>\n                                        <div class=\"image-buttons__bttn hidden-md-up  flush-top\">\n                                    <\/div>\n                        <div class=\"row image-button-flex\">\n                                    <div class=\"col-sm-6 col-lg-3 image-button-item js-element-fade-in-up\">\n                        <a href=\"https:\/\/situational.com\/what-we-do\/curriculum\/modalities\/instructor-led\/\" class=\"image-button has-link\">\n                            <div class=\"image-button__image\">\n                                <img decoding=\"async\" width=\"3024\" height=\"2016\" src=\"https:\/\/situational.com\/wp-content\/uploads\/2025\/10\/ILT_GettyImages-182508736.jpg\" class=\"object-fit\" alt=\"ILT_GettyImages-182508736\" srcset=\"https:\/\/situational.com\/wp-content\/uploads\/2025\/10\/ILT_GettyImages-182508736.jpg 3024w, https:\/\/situational.com\/wp-content\/uploads\/2025\/10\/ILT_GettyImages-182508736-300x200.jpg 300w, https:\/\/situational.com\/wp-content\/uploads\/2025\/10\/ILT_GettyImages-182508736-1024x683.jpg 1024w, https:\/\/situational.com\/wp-content\/uploads\/2025\/10\/ILT_GettyImages-182508736-768x512.jpg 768w, https:\/\/situational.com\/wp-content\/uploads\/2025\/10\/ILT_GettyImages-182508736-1536x1024.jpg 1536w, https:\/\/situational.com\/wp-content\/uploads\/2025\/10\/ILT_GettyImages-182508736-2048x1365.jpg 2048w, https:\/\/situational.com\/wp-content\/uploads\/2025\/10\/ILT_GettyImages-182508736-900x600.jpg 900w\" sizes=\"(max-width: 3024px) 100vw, 3024px\" \/>                            <\/div>\n                            <div class=\"image-button__hover\">\n                                                                    <h3 class=\"image-button__title\">In-Person Instructor-Led<\/h3>\n                                                                <div class=\"image-button__hidden hidden-md-down\">\n                                                                            <p class=\"image-button__description\">Our in-person, instructor-led training goes beyond traditional teaching methods, utilizing hands-on activities, peer discussions and self-reflections to create an immersive learning experience.<\/p>\n                                                                        <div class=\"image-button__bottom\">\n                                        <button class=\"image-button__cta\">Learn More<\/button>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                        <\/a>\n                    <\/div>\n                                    <div class=\"col-sm-6 col-lg-3 image-button-item js-element-fade-in-up\">\n                        <a href=\"https:\/\/situational.com\/training-events-2\/virtual-workshops\/\" class=\"image-button has-link\">\n                            <div class=\"image-button__image\">\n                                <img decoding=\"async\" width=\"800\" height=\"750\" src=\"https:\/\/situational.com\/wp-content\/uploads\/2025\/10\/MC_vILT_800x750.jpg\" class=\"object-fit\" alt=\"MC_vILT_800x750\" srcset=\"https:\/\/situational.com\/wp-content\/uploads\/2025\/10\/MC_vILT_800x750.jpg 800w, https:\/\/situational.com\/wp-content\/uploads\/2025\/10\/MC_vILT_800x750-300x281.jpg 300w, https:\/\/situational.com\/wp-content\/uploads\/2025\/10\/MC_vILT_800x750-768x720.jpg 768w, https:\/\/situational.com\/wp-content\/uploads\/2025\/10\/MC_vILT_800x750-640x600.jpg 640w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>                            <\/div>\n                            <div class=\"image-button__hover\">\n                                                                    <h3 class=\"image-button__title\">Virtual Instructor-Led<\/h3>\n                                                                <div class=\"image-button__hidden hidden-md-down\">\n                                                                            <p class=\"image-button__description\">Powered by interactive, real-time engagement, our virtual training delivers dynamic, tech-enhanced learning experiences that promote meaningful development remotely.<\/p>\n                                                                        <div class=\"image-button__bottom\">\n                                        <button class=\"image-button__cta\">Learn More<\/button>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                        <\/a>\n                    <\/div>\n                                    <div class=\"col-sm-6 col-lg-3 image-button-item js-element-fade-in-up\">\n                        <a href=\"https:\/\/situational.com\/online-training\/\" class=\"image-button has-link\">\n                            <div class=\"image-button__image\">\n                                <img decoding=\"async\" width=\"800\" height=\"750\" src=\"https:\/\/situational.com\/wp-content\/uploads\/2025\/10\/MC_SP_800x750.jpg\" class=\"object-fit\" alt=\"MC_SP_800x750\" srcset=\"https:\/\/situational.com\/wp-content\/uploads\/2025\/10\/MC_SP_800x750.jpg 800w, https:\/\/situational.com\/wp-content\/uploads\/2025\/10\/MC_SP_800x750-300x281.jpg 300w, https:\/\/situational.com\/wp-content\/uploads\/2025\/10\/MC_SP_800x750-768x720.jpg 768w, https:\/\/situational.com\/wp-content\/uploads\/2025\/10\/MC_SP_800x750-640x600.jpg 640w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>                            <\/div>\n                            <div class=\"image-button__hover\">\n                                                                    <h3 class=\"image-button__title\">Self-Paced<\/h3>\n                                                                <div class=\"image-button__hidden hidden-md-down\">\n                                                                            <p class=\"image-button__description\">With cutting-edge technology and a learner-controlled pace, our on-demand content provides a direct, practical path to elevating performance without disrupting workflow.<\/p>\n                                                                        <div class=\"image-button__bottom\">\n                                        <button class=\"image-button__cta\">Learn More<\/button>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                        <\/a>\n                    <\/div>\n                            <\/div>\n                    <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"stats-circle section-padding bg-white is-content-animated\">\n    <div class=\"container\">\n        <div class=\"stats-circle__heading js-content-animated\">\n            <h2 style=\"text-align: center;\">Workforce Data<\/h2>\n<p style=\"text-align: center;\">Research reveals that leader intervention prevents 65% of conflict escalation, which means the leader\u2019s decisions and direction can positively impact the outcome of conflict situations.<sup>1<\/sup><\/p>\n<p style=\"text-align: center;\">The <em>Managing Conflict <\/em>course teaches leaders to apply personalized strategies for effectively handling conflict fostering an environment where communication, innovation and problem-solving flourish.<\/p>\n        <\/div>\n        <div class=\"stats-circle__row row js-stats-circle\">\n                            <div class=\"stats-circle__item col-12 col-md-6 col-lg-4 js-stats-circle-item\">\n                    <div class=\"stats-circle__box\">\n                        <div class=\"stats-circle__percentage\">\n                            <div class=\"stats-circle__percentage-circle\" data-percentage=\"85\">\n                                <div class=\"slice slice-main\">\n                                    <div class=\"fill\"><\/div>\n                                <\/div>\n                                <div class=\"slice slice-bg\">\n                                    <div class=\"fill\"><\/div>\n                                <\/div>\n                                <span class=\"stats-circle__percentage-number\"><span class=\"js-number-countup\" data-percentage-countup=\"85\">85<\/span>%<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"stats-circle__description\">\n                            <p>of employees have some level of conflict at work.<sup>1<\/sup><\/p>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                            <div class=\"stats-circle__item col-12 col-md-6 col-lg-4 js-stats-circle-item\">\n                    <div class=\"stats-circle__box\">\n                        <div class=\"stats-circle__percentage\">\n                            <div class=\"stats-circle__percentage-circle\" data-percentage=\"50\">\n                                <div class=\"slice slice-main\">\n                                    <div class=\"fill\"><\/div>\n                                <\/div>\n                                <div class=\"slice slice-bg\">\n                                    <div class=\"fill\"><\/div>\n                                <\/div>\n                                <span class=\"stats-circle__percentage-number\"><span class=\"js-number-countup\" data-percentage-countup=\"50\">50<\/span>%<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"stats-circle__description\">\n                            <p>of employee turnover is due to conflict.<sup>1<\/sup><\/p>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                            <div class=\"stats-circle__item col-12 col-md-6 col-lg-4 js-stats-circle-item\">\n                    <div class=\"stats-circle__box\">\n                        <div class=\"stats-circle__percentage\">\n                            <div class=\"stats-circle__percentage-circle\" data-percentage=\"76\">\n                                <div class=\"slice slice-main\">\n                                    <div class=\"fill\"><\/div>\n                                <\/div>\n                                <div class=\"slice slice-bg\">\n                                    <div class=\"fill\"><\/div>\n                                <\/div>\n                                <span class=\"stats-circle__percentage-number\"><span class=\"js-number-countup\" data-percentage-countup=\"76\">76<\/span>%<\/span>\n                            <\/div>\n                        <\/div>\n                        <div class=\"stats-circle__description\">\n                            <p>of employees have seen conflict lead to something positive.<sup>1<\/sup><\/p>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                    <\/div>\n            <\/div>\n<\/section>\n\n<section class=\"half-and-half flex-row bg-light-gradient flex-opposite image-block-left is-content-animated is-content-readmore-animated is-image-animated\" id=\"\">\n    <div class=\"half-and-half-text\">\n        <div class=\"half-and-half-text__wrapper\">\n                            <div class=\"js-content-animated wysiwyg-content\">\n                    <h2>Develop self-awareness and skills that turn potentially destructive conflict into constructive conflict.<\/h2>\n<p>Our <em>Managing Conflict <\/em>course equips leaders with the ability to recognize, diagnose and respond to conflict effectively\u2014preventing escalation, sustaining performance and strengthening team dynamics. \u00a0Through discussion, a self-assessment and peer learning, participants gain insight into their own and others\u2019 tendencies during conflict and learn how to adapt their conflict management style to drive meaningful resolution. Leaders walk away with practical strategies to manage tension, navigate difficult conversations and turn conflict into a catalyst for growth in their team.<\/p>\n<a class=\"btn btn-primary\" href=\"https:\/\/situational.com\/wp-content\/uploads\/2025\/10\/MC_Flyer_Final.pdf\" target=\"_blank\" rel=\"noopener\">Download Course Flyer<\/a><a class=\"btn btn-secondary\" href=\"#contact-form\">Start Your Leadership Journey<\/a>\n                <\/div>\n                        \n        <\/div>\n    <\/div>\n    <div class=\"half-and-half-image image-zoom-in half-and-half-image--sharp\">\n                    <img decoding=\"async\" width=\"1924\" height=\"1081\" src=\"https:\/\/situational.com\/wp-content\/uploads\/2025\/10\/Screenshot-2025-09-12-at-10.58.29-AM.png\" class=\"object-fit\" alt=\"Screenshot-2025-09-12-at-10.58.29-AM\" srcset=\"https:\/\/situational.com\/wp-content\/uploads\/2025\/10\/Screenshot-2025-09-12-at-10.58.29-AM.png 1924w, https:\/\/situational.com\/wp-content\/uploads\/2025\/10\/Screenshot-2025-09-12-at-10.58.29-AM-300x169.png 300w, https:\/\/situational.com\/wp-content\/uploads\/2025\/10\/Screenshot-2025-09-12-at-10.58.29-AM-1024x575.png 1024w, https:\/\/situational.com\/wp-content\/uploads\/2025\/10\/Screenshot-2025-09-12-at-10.58.29-AM-768x432.png 768w, https:\/\/situational.com\/wp-content\/uploads\/2025\/10\/Screenshot-2025-09-12-at-10.58.29-AM-1536x863.png 1536w, https:\/\/situational.com\/wp-content\/uploads\/2025\/10\/Screenshot-2025-09-12-at-10.58.29-AM-1068x600.png 1068w\" sizes=\"(max-width: 1924px) 100vw, 1924px\" \/>            <a class=\"video-bttn external\" data-fancybox=\"a\" href=\"https:\/\/www.youtube.com\/watch?v=suNtMC2oeiA\" target=\"_blank\" rel=\"noopener\">\n                <svg width=\"120\" height=\"120\" viewBox=\"0 0 120 120\" class=\"pulse\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <g opacity=\"0.65\">\n                        <circle cx=\"60\" cy=\"60\" r=\"60\" fill=\"white\"\/>\n                        <path d=\"M87.5 56.9019C89.5 58.0566 89.5 60.9434 87.5 62.0981L47.75 85.0477C45.75 86.2024 43.25 84.7591 43.25 82.4497L43.25 36.5503C43.25 34.2409 45.75 32.7975 47.75 33.9522L87.5 56.9019Z\" fill=\"#244270\"\/>\n                    <\/g>\n                <\/svg>\n            <\/a>\n            <\/div>\n<\/section>\n\n<section class=\"cards-icons section-padding is-content-animated is-element-fade-in-up bg-dark-blue\" id=\"\">\n    <div class=\"container\">\n                    <div class=\"cards-icons__top-content text-center js-content-animated\">\n                <div class=\"row\">\n                    <div class=\"col-sm-10 col-sm-offset-1 wysiwyg-content\">\n                        <h2>Learning Features<\/h2>\n                    <\/div>\n                <\/div>\n            <\/div>\n                <div class=\"row card-flex\">\n                                                <div class=\"col-sm-6 col-lg-4 cards-icons-item js-element-fade-in-up\">\n                                                <div class=\"cards-icon\">\n                                                    <div class=\"cards-icon__top\">\n                                <div class=\"cards-icon__icon\">\n                                                                            <i class=\"icon-solution\"><\/i>                                        \n                                                                    <\/div>\n                            <div class=\"cards-icon__details\">\n                                <h4 class=\"cards-icon__title\">Engaging<\/h4>\n                                    <div class=\"cards-icon__description scrollbar\">\n                                        Integrates activities with daily work and makes an immediate impact                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                                        <\/div>\n                                            <\/div>\n                                    <div class=\"col-sm-6 col-lg-4 cards-icons-item js-element-fade-in-up\">\n                                                <div class=\"cards-icon\">\n                                                    <div class=\"cards-icon__top\">\n                                <div class=\"cards-icon__icon\">\n                                                                            <i class=\"icon-performance\"><\/i>                                        \n                                                                    <\/div>\n                            <div class=\"cards-icon__details\">\n                                <h4 class=\"cards-icon__title\">Highly Relevant<\/h4>\n                                    <div class=\"cards-icon__description scrollbar\">\n                                        Supports retention, reflection, practice, application and feedback                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                                        <\/div>\n                                            <\/div>\n                                    <div class=\"col-sm-6 col-lg-4 cards-icons-item js-element-fade-in-up\">\n                                                <div class=\"cards-icon\">\n                                                    <div class=\"cards-icon__top\">\n                                <div class=\"cards-icon__icon\">\n                                                                            <i class=\"icon-meeting\"><\/i>                                        \n                                                                    <\/div>\n                            <div class=\"cards-icon__details\">\n                                <h4 class=\"cards-icon__title\">Collaborative Learning<\/h4>\n                                    <div class=\"cards-icon__description scrollbar\">\n                                        Enables learners to share insights, feedback and encouragement with each other                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                                        <\/div>\n                                            <\/div>\n                                    <div class=\"col-sm-6 col-lg-4 cards-icons-item js-element-fade-in-up\">\n                                                <div class=\"cards-icon\">\n                                                    <div class=\"cards-icon__top\">\n                                <div class=\"cards-icon__icon\">\n                                                                            <i class=\"icon-question\"><\/i>                                        \n                                                                    <\/div>\n                            <div class=\"cards-icon__details\">\n                                <h4 class=\"cards-icon__title\">Facilitator Feedback<\/h4>\n                                    <div class=\"cards-icon__description scrollbar\">\n                                        Supports learners with expert advice and insights                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                                        <\/div>\n                                            <\/div>\n                                    <div class=\"col-sm-6 col-lg-4 cards-icons-item js-element-fade-in-up\">\n                                                <div class=\"cards-icon\">\n                                                    <div class=\"cards-icon__top\">\n                                <div class=\"cards-icon__icon\">\n                                                                            <i class=\"icon-repeat\"><\/i>                                        \n                                                                    <\/div>\n                            <div class=\"cards-icon__details\">\n                                <h4 class=\"cards-icon__title\">Reinforcement and Practice<\/h4>\n                                    <div class=\"cards-icon__description scrollbar\">\n                                        Provide tools for application on-the-job                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                                        <\/div>\n                                            <\/div>\n                                    <div class=\"col-sm-6 col-lg-4 cards-icons-item js-element-fade-in-up\">\n                                                <div class=\"cards-icon\">\n                                                    <div class=\"cards-icon__top\">\n                                <div class=\"cards-icon__icon\">\n                                                                            <i class=\"icon-z-certificate\"><\/i>                                        \n                                                                    <\/div>\n                            <div class=\"cards-icon__details\">\n                                <h4 class=\"cards-icon__title\">Streamlined Certification Process<\/h4>\n                                    <div class=\"cards-icon__description scrollbar\">\n                                        Equips trainers to deliver the course across all modalities with one certification process                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                                        <\/div>\n                                            <\/div>\n                                    <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"image-buttons section-padding  bg-grey  is-content-animated is-element-fade-in-up\" id=\"\">\n    <div class=\"container\">\n        <div class=\"image-buttons__wrap\">\n                            <div class=\"image-buttons__heading js-content-animated\">\n                    <div class=\"image-buttons__title image-button--full-width \">\n                        <h2 style=\"text-align: center;\">Related Courses<\/h2>\n<div id=\"gtx-trans\" style=\"position: absolute; left: 602px; top: 53px;\">\n<div class=\"gtx-trans-icon\">\u00a0<\/div>\n<\/div>\n                    <\/div>\n                                    <\/div>\n                                        <div class=\"image-buttons__bttn hidden-md-up  flush-top\">\n                                    <\/div>\n                        <div class=\"row image-button-flex\">\n                                    <div class=\"col-sm-6 col-lg-3 image-button-item js-element-fade-in-up\">\n                        <a href=\"https:\/\/situational.com\/solutions\/curriculum\/situational-leadership-curriculum\/situational-leadership-essentials-2\/\" class=\"image-button has-link\">\n                            <div class=\"image-button__image\">\n                                <img decoding=\"async\" width=\"1234\" height=\"1585\" src=\"https:\/\/situational.com\/wp-content\/uploads\/2025\/08\/test1-e1755286576314.jpg\" class=\"object-fit\" alt=\"test1-e1755286576314\" srcset=\"https:\/\/situational.com\/wp-content\/uploads\/2025\/08\/test1-e1755286576314.jpg 1234w, https:\/\/situational.com\/wp-content\/uploads\/2025\/08\/test1-e1755286576314-234x300.jpg 234w, https:\/\/situational.com\/wp-content\/uploads\/2025\/08\/test1-e1755286576314-797x1024.jpg 797w, https:\/\/situational.com\/wp-content\/uploads\/2025\/08\/test1-e1755286576314-768x986.jpg 768w, https:\/\/situational.com\/wp-content\/uploads\/2025\/08\/test1-e1755286576314-1196x1536.jpg 1196w, https:\/\/situational.com\/wp-content\/uploads\/2025\/08\/test1-e1755286576314-467x600.jpg 467w\" sizes=\"(max-width: 1234px) 100vw, 1234px\" \/>                            <\/div>\n                            <div class=\"image-button__hover\">\n                                                                    <h3 class=\"image-button__title\">Situational Leadership\u00ae Essentials<\/h3>\n                                                                <div class=\"image-button__hidden hidden-md-down\">\n                                                                            <p class=\"image-button__description\">Developing Situational Leaders through personalized learning solutions.<\/p>\n                                                                        <div class=\"image-button__bottom\">\n                                        <button class=\"image-button__cta\">Learn More<\/button>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                        <\/a>\n                    <\/div>\n                                    <div class=\"col-sm-6 col-lg-3 image-button-item js-element-fade-in-up\">\n                        <a href=\"https:\/\/situational.com\/solutions\/curriculum\/performance-curriculum\/communicating-effectively\/\" class=\"image-button has-link\">\n                            <div class=\"image-button__image\">\n                                <img decoding=\"async\" width=\"2240\" height=\"2906\" src=\"https:\/\/situational.com\/wp-content\/uploads\/2025\/08\/CE_HO.jpg\" class=\"object-fit\" alt=\"CE_HO\" srcset=\"https:\/\/situational.com\/wp-content\/uploads\/2025\/08\/CE_HO.jpg 2240w, https:\/\/situational.com\/wp-content\/uploads\/2025\/08\/CE_HO-231x300.jpg 231w, https:\/\/situational.com\/wp-content\/uploads\/2025\/08\/CE_HO-789x1024.jpg 789w, https:\/\/situational.com\/wp-content\/uploads\/2025\/08\/CE_HO-768x996.jpg 768w, https:\/\/situational.com\/wp-content\/uploads\/2025\/08\/CE_HO-1184x1536.jpg 1184w, https:\/\/situational.com\/wp-content\/uploads\/2025\/08\/CE_HO-1579x2048.jpg 1579w, https:\/\/situational.com\/wp-content\/uploads\/2025\/08\/CE_HO-462x600.jpg 462w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" \/>                            <\/div>\n                            <div class=\"image-button__hover\">\n                                                                    <h3 class=\"image-button__title\">Communicating Effectively <\/h3>\n                                                                <div class=\"image-button__hidden hidden-md-down\">\n                                                                            <p class=\"image-button__description\">Strengthening alignment and effectiveness with intentional communication.<\/p>\n                                                                        <div class=\"image-button__bottom\">\n                                        <button class=\"image-button__cta\">Learn More<\/button>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                        <\/a>\n                    <\/div>\n                                    <div class=\"col-sm-6 col-lg-3 image-button-item js-element-fade-in-up\">\n                        <a href=\"https:\/\/situational.com\/solutions\/curriculum\/performance-curriculum\/building-trust\/\" class=\"image-button has-link\">\n                            <div class=\"image-button__image\">\n                                <img decoding=\"async\" width=\"4328\" height=\"5460\" src=\"https:\/\/situational.com\/wp-content\/uploads\/2025\/08\/GettyImages-2175153452-e1755282426422.jpg\" class=\"object-fit\" alt=\"GettyImages-2175153452-e1755282426422\" srcset=\"https:\/\/situational.com\/wp-content\/uploads\/2025\/08\/GettyImages-2175153452-e1755282426422.jpg 4328w, https:\/\/situational.com\/wp-content\/uploads\/2025\/08\/GettyImages-2175153452-e1755282426422-238x300.jpg 238w, https:\/\/situational.com\/wp-content\/uploads\/2025\/08\/GettyImages-2175153452-e1755282426422-812x1024.jpg 812w, https:\/\/situational.com\/wp-content\/uploads\/2025\/08\/GettyImages-2175153452-e1755282426422-768x969.jpg 768w, https:\/\/situational.com\/wp-content\/uploads\/2025\/08\/GettyImages-2175153452-e1755282426422-1218x1536.jpg 1218w, https:\/\/situational.com\/wp-content\/uploads\/2025\/08\/GettyImages-2175153452-e1755282426422-1623x2048.jpg 1623w, https:\/\/situational.com\/wp-content\/uploads\/2025\/08\/GettyImages-2175153452-e1755282426422-476x600.jpg 476w\" sizes=\"(max-width: 4328px) 100vw, 4328px\" \/>                            <\/div>\n                            <div class=\"image-button__hover\">\n                                                                    <h3 class=\"image-button__title\">Building Trust<\/h3>\n                                                                <div class=\"image-button__hidden hidden-md-down\">\n                                                                            <p class=\"image-button__description\">Cultivating a culture of trust throughout the organization.<\/p>\n                                                                        <div class=\"image-button__bottom\">\n                                        <button class=\"image-button__cta\">Learn More<\/button>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                        <\/a>\n                    <\/div>\n                            <\/div>\n                    <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"image-text-form image-text-form--homepage image-zoom-in is-content-animated is-element-fade-in-up image-text-form--inner\" id=\"contact-form\">\n    <div class=\"container\">\n        <div class=\"image-text-form__wrap layout-half-column\"\n\n            >\n            <div class=\"form-text\">\n                <div class=\"form-text__wrap black js-content-animated\">\n                    <h2 class=\"component__title\">Contact The Center for Leadership Studies<\/h2>\n<p>The Center for Leadership Studies is here to help you level up your leadership skills and your organization. If you\u2019re ready to take the next step, contact us today via our online form or by calling us at <a href=\"tel:919.335.7923\">919.335.7923<\/a>.<\/p>\n                <\/div>\n            <\/div>\n            <div class=\"form-area\">\n                <div class=\"form-wrap js-element-fade-in-up\">\n                   <iframe src=\"https:\/\/www2.situational.com\/l\/899511\/2020-12-16\/28nt?source=&amp;channel=&amp;primarycampaign=&amp;page=https:\/\/situational.com\/solutions\/curriculum\/performance-curriculum\/managing-conflict-effectively\/\" width=\"100%\" height=\"775\" type=\"text\/html\" style=\"border: 0;\" frameborder=\"0\" allowtransparency=\"true\" class=\" pardot-iframe-initialized pardot \"><\/div><\/iframe>                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n    <img decoding=\"async\" width=\"1920\" height=\"900\" src=\"https:\/\/situational.com\/wp-content\/uploads\/2025\/05\/Artboard-2-1.jpg\" class=\"form-bg image-zoom-in-bg\" alt=\"Artboard-2-1\" srcset=\"https:\/\/situational.com\/wp-content\/uploads\/2025\/05\/Artboard-2-1.jpg 1920w, https:\/\/situational.com\/wp-content\/uploads\/2025\/05\/Artboard-2-1-300x141.jpg 300w, https:\/\/situational.com\/wp-content\/uploads\/2025\/05\/Artboard-2-1-1024x480.jpg 1024w, https:\/\/situational.com\/wp-content\/uploads\/2025\/05\/Artboard-2-1-768x360.jpg 768w, https:\/\/situational.com\/wp-content\/uploads\/2025\/05\/Artboard-2-1-1536x720.jpg 1536w, https:\/\/situational.com\/wp-content\/uploads\/2025\/05\/Artboard-2-1-1280x600.jpg 1280w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/section>\n\n<section class=\"wysiwyg section-padding bg-white  is-content-animated is-element-fade-in-up wysiwyg--padding \" id=\"\">\n\t<div class=\"container\">\n\t\t\t\t\t<div class=\"row\">\n\t\t\t\t<div class=\"col-lg-12 js-content-animated wysiwyg-content\">\n\t\t\t\t\t<h2>References<\/h2>\n<p><sup>1<\/sup>Lindner J. Workplace conflict statistics. <em>Gitnux<\/em>. April 29, 2025. https:\/\/gitnux.org\/workplace-conflict-statistics\/. Accessed September 15, 2024.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t<\/section>\n\n","protected":false},"excerpt":{"rendered":"<p>Managing Conflict helps turn disruptive conflict into a tool for recalibration that positively impacts performance, engagement and talent retention.<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":481,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-23691","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Performance Curriculum | Conflict Resolution Training | CLS<\/title>\n<meta name=\"description\" content=\"Develop self-awareness and the skills needed to resolve conflict as a leader in your organization with our managing conflict effectively program.\" \/>\n<meta name=\"robots\" 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